You can pick up/drop off our rental phones at all the departure and arrival floors of Narita, Kansai and Centrair (Nagoya) and Fukuoka airport. Especially the 7 counters at Narita Airport are exclusively for rental mobile phones run by our company staffs. We have a logistics center inside Narita Airport and realized the industries' first walk-in rental services with our abundant stock. Further each counter is connected to the main server system, which enables our customers to pick up/drop off our products at any airport counter. Narita Airport Terminal1 Please make sure your arrival/departure terminals upon chosing the pick-up/drop-off counters. Click here for the Narita Airport airline locations.     Click for detail>> Counter Location Business Hour Service LevelB1 Mobile Center Narita Terminal 1 By the concourse to departure floor at central building 7:30-21:00 Level4 TS Counter North Wing By immigration gates 7:30-21:00 * South Wing Right across the Meeting Point 7:30-21:00 Level1 TS Counter Central Builfing Right across the convenience store 7:30-21:00 * 2009/12/28 - (Business hours 9:00 - 19:00) Narita Airport Terminal2 Counter Location Business Hour Service Level3 TS Counter Right across I counter 7:30-21:00 Level1 TS Counter Right by Exit A zone 7:30-21:00 Mobile Center Narita Terminal 2 By the concoorse to train Statoin at B1 7:00-21:00 Kansai International Airport(Osaka) Counter Location Business Hour Service Level4 Business Center 8:00-20:00 Level1 Mobile Center KansaiAirport A side of an E exit 7:00-21:00 Central Japan International Airport (Nagoya) Counter Location Business Hour Service Level3 22nd to 24th Service Counters of Travel Agencies 7:00- Closing time of International flight services Level2 Baggage Delivery Service Counter 7:00-22:00 Fukuoka Airport Counter Location Business Hour Service International Terminal Level1 Next to the bus information 8:00-18:00 You can receive our rental phones at your designated address (i.e. hotel) one day prior to the first day of the rental period by courier delivery.If you wish to receive more than one day before the first day of the rental period, you will be charged ¥630/day for each phone. Please be notified that the delivery fee will be at customer's expense. * Prices shown are tax included. Courier delivery fee Destination Courier delivery fee Honshu 800 yen / order Kyushu / Shikoku / Hokkaido 1,000 yen / order Timed delivery service (Delivered by 10AM) Additional 300 yen is charged. * Only available in Japan. If you wish to return our rental phones by courier delivery, if you are unable to return the phones at our airport counters(some counters have Return Boxes:Please read “Return Box” below for details"), please send back the phones to the address below using a courier service. Please be notified that the delivery fee will be at customer's expense. For customers who wish us to make advance payment for the delivery fee, return slip will be enclosed in the rental phone package. * Prices shown are tax included. Courier delivery fee for return Delivery method Courier delivery fee Using the return slip in the delivery package (Collect on delivery) *1 1,000 yen / order When arranged by customers Customer's actual cost as paid *1 In order to avoid additional charges, please send the rental product so it arrives at our office 2 days after your return. In case of later arrival of the rental product, regular rental fee is charged. Address Telecom Square, Inc Narita PB012, Second Parking Building, Narita Airport, 1-1 Aza-Furugome, Furugome, Narita-shi, Chiba, 282-0004 Japan TEL:0476-34-8686 If you are in a hurry, or if the airport counters are outside business hours, please drop off the phones in the Return Boxes. We will confirm the call duration with the built-in timer, and then send the statement later. (For the Return Box locations, please refer to the chart above.) Copyright (C) 2010 Telecom Square, Inc. All Rights Reserved.