Automobile maker

Issue

Two uses were mixed. One is the use of international roaming mobile phone that can be also used in Japan. The other is the use of multiple overseas mobile rental companies. It wants to reduce international communication fees by volume discount by using one telephone carrier and wants to reduce operation costs by integrating operation flows.

Suggestion

By simplifying daily rental operation and payment system, international communication costs were successfully reduced by tens of millions yen a year. Moreover, operation costs such as labor costs were optimized by reviewing a flow of renal arrangements at airport counter.

Financial institution

Issue

The administration department holds many international roaming mobile phones to give them to staff traveling overseas each time. Thus they considered to reduce the costs of the monthly basic rate for their mobile phones and communication fees of relatively expensive international roaming. Cancel money must be paid when international roaming mobile phones are canceled. Therefore, it was not easy to adjust the number of mobile phones in order to match the number of staff traveling overseas and how to solve this issue was unknown.

Suggestion

An optimum plan was suggested by choosing a best mix of daily and monthly rentals and outsourcing operation. Besides the reduction of communication costs, an operation system was introduced in order to adjust the number of mobile phones the company has in accordance with the number of staff members traveling overseas. As a result of communication cost reduction and operation improvement, the efficiency was successfully and comprehensively improved.

Newspaper company

Issue

Each staff member traveling overseas freely got and used an overseas mobile phone and mobile data communication.
Japanese international roaming mobile phone costs relatively expensive calling rate and communication fees. Also because there is no special discount when using overseas mobile phone rental company, there are large costs for regular calling rate and communication fees.

Suggestion

Operation and payment system were simplified by using “MEGA”, Telecom Square’s rental service, for all arrangements of communication devices. In addition to that, the use of a destination’s local line contributed to improving the quality of calls and reducing call rates and communication costs dramatically. As a consequence, travelers’ usage information can be gathered, which made it possible to build an in-house control system.