Staff specializing in technical support provides services at the headquarters call center for 24 hours and 365 days so you can make a call anytime in the world. We have built an excellent support system that other companies cannot follow such as delivering of replacement mobile phone from the nearest stock center among 29 centers in main overseas cities, using our own network. 。

A line will be stopped immediately in case of theft or loss. A replacement mobile phone is delivered to your hotel or business trip destination if you wish.

Counters at Narita, Haneda, Kansai, Chubu and Fukuoka international airport are online with a headquarters server. Also a system controls from renting, return, support and payment (except some counters). We have achieved many industry’s first services including “Rental OK without booking!” at 5 international airports, “Open jaw return” with which a product can be returned to any airport, and “Instant payment at a counter” when returning.

“TOM”, core system we developed, and online of all bases make it possible to respond to customers’ tough request for speed.